Katherine Harriet has received a glowing CQC Report, with GOOD ratings across all categories (safe, caring, effective, responsive and well-led) following an inspection in December 2019.
The CQC inspector visited Katherine Harriet’s office on Thursday 19th December 2019, and spoke with our clients and staff about their personal experiences of our care service.
We were delighted with the inspector’s feedback and also all the great comments from our clients and staff in the report. Some comments included: “Katherine Harriet staff are definitely a well-trained team” and another Client commented “Katherine Harriet staff are wonderful; you can’t fault them. They have a marvellous caring attitude.” A relative said, “I’m delighted with management. They take the time to listen to us and do their best to put what we request into practice.” Another relative also said, “Katherine Harriet make a real attempt to make sure what we want is what we get.”
Thanks to all our wonderful Wellbeing Assistants for helping us to achieve such a high standard of care.